Phone & Texting Scam

We have been made aware of scam in which fraudsters text and/or call members to ask for their online banking login ID and password information. The fraudsters have masked calls to appear to be coming from Fort Lee Federal Credit Union's local and toll free phone numbers: (804) 452-0736 and (800) 782-7599.

Please know that we will never ask you for your login credentials.

If you receive a call or text that you are unsure about, hang up immediately and call Fort Lee Federal Credit Union directly at (804) 452-0736.

More Information & Reporting Scams

Scammers have been targeting other financial institutions as well. Learn more about texting scams from the Federal Trade Commission (FTC). For information on the topic of identity theft, visit our Enrich Financial Wellness program website.

This VIDEO from the Federal Communications Commission (FCC) explains Caller ID Phone Spoofing:

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And this VIDEO explains the importance of reporting scams to the FTC:

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The safety and security of our members is our top priority. Thank you for your understanding and vigilance in protecting your account.

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Cash App Scam

If you use Cash App to send or receive money, please be aware of the latest scams.

Learn more about these scams in this article by Cash App. You'll find valuable details about:

  • Protecting sensitive information
  • Recognizing and avoiding scams
  • Reporting phishing attempts
  • Security best practices

This article by the Federal Trade Commission (FTC) explains how to avoid scams when using mobile payment apps such as Cash App, Venmo or Zelle.